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CHANGE WHAT YOUR THINKING

  • BEGIN WITH ‘WHAT’ OR ‘HOW’ QUESTIONS (NOT WHY, WHEN, OR WHO).

  • Instead of “Why don’t others work harder?” ask, “How can I do my job better today?”

  • CONTAIN AN ‘I’ (NOT THEY, THEM, WE, OR YOU).

  • Rather than “Why is this happening to me? or Why doesn’t coach like/play me?” think, “What can I do to improve the situation/improve myself?”

  • FOCUS ON ACTION.

  • Move away from “Why do they make it so difficult for me to do my job?” to “How can I support others and be the best teammate possible?”

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